Privacy Policy Ferraro Massage Therapy

Effective Date: 1/1/2026

Ferraro Massage Therapy, is committed to protecting the privacy and confidentiality of our clients, website visitors, and all individuals who interact with our business. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with applicable federal and New York State consumer protection and privacy regulations.

1. Information We Collect

We may collect the following types of information when you interact with our business, website, booking platform, or in person:

• Name, phone number, email address, and mailing address • Date of birth and emergency contact information • Health history and medical information relevant to massage therapy treatment • Payment and billing information • Appointment history and treatment notes • Insurance information when applicable • IP address and website usage data when visiting our website

1. How We Use Your Information

Your information is used solely for the purpose of:

• Scheduling and managing appointments • Providing safe and effective massage therapy treatment • Processing payments and insurance claims • Communicating with you regarding appointments, reminders, or relevant updates • Maintaining legally required treatment records • Improving our services and client experience

1. We Do Not Sell or Share Your Information

Ferraro Massage Therapy does not sell, trade, rent, or share your personal information with third parties for marketing or commercial purposes.

Your information is only shared when strictly necessary for business operations, including:

• Secure booking and record-keeping platforms (e.g., Jane App, Square) • Payment processors • Insurance companies for claims processing • When required by law, subpoena, or court order

All third-party service providers we use are required to maintain strict confidentiality and data protection standards.

1. Protection of Health Information (HIPAA Compliance)

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). All medical records, treatment notes, and health information are stored securely and accessed only by authorized personnel.

1. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure.

These safeguards include:

• Secure, password-protected systems • Encrypted booking and payment platforms • Limited staff access to sensitive records • Secure storage of paper records

1. Your Rights

You have the right to:

• Request access to your personal records • Request corrections to inaccurate information • Request limitations on how your information is used • Request deletion of non-required records where legally permissible

1. Website and Cookies

Our website may use basic cookies or tracking tools to improve user experience. These do not collect personal health information and are used solely for website functionality and analytics.

1. Record Retention

We retain client records as required by New York State law for healthcare providers. After the required retention period, records are securely destroyed.

1. Changes to This Policy

We reserve the right to update this Privacy Policy as needed to remain compliant with regulations. Updates will be posted on our website with a revised effective date.

1. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Ferraro Massage Therapy 156 Scranton Avenue, Lynbrook NY 11563 (917)724-0638 Info@ferraromassage.com

By using our services, website, or booking system, you consent to the terms of this Privacy Policy.

Sincerely, Gennaro P. Ferraro Owner, Ferraro Massage Therapy